Frequently Asked and Answered
No Drama, Just Facts

If your question is not listed here, please contact us.

How does our studio at GradePixel stack up against other photography studios in Singapore?

A: Our GradePixel studio is truly something special, spanning a generous 3,200 sq ft across two floors. This ample space comes with some great benefits for our clients. We’ve got a fantastic kitchen setup, ideal for those mouthwatering food shoots, a massive props room to save you the hassle of searching for items, and a plethora of background choices to make your products shine. We’re also experts in crafting unique props for those extra-special projects. Efficiency is our game; we can juggle multiple projects simultaneously, ensuring you get your images promptly. With GradePixel, you’re in for a smooth and professional photography experience.
A: At GradePixel, we continuously innovate to deliver exceptional results for our clients, and one such innovation is the integration of AI technology into our photography services. By using AI-generated backgrounds, we can offer clients the opportunity to shoot in multiple locations without the added costs of location rental fees, additional manpower, and stock image purchases. The AI-powered photography approach is ideal for clients with tight budgets or those who want to create diverse images in various settings within a shorter timeframe. For example, we recently completed a project for a client that required shooting in 15 different locations. By leveraging AI-generated backgrounds, we were able to complete the entire shoot in just one day, a process that would typically take five to seven days. By choosing GradePixel’s AI-enhanced photography services, clients can enjoy the following benefits:

  • No Extra Loading Fees: We pride ourselves on transparency and fairness in our pricing. For local shoots, no additional loading fees are applied, ensuring you can fully benefit from our expansive range of visuals. Additionally, our vast collection of props, meticulously curated over years, is available to all our clients at no extra cost, adding value to your photography experience.

  • Efficient Drafting Process: Our commitment to efficiency is evident in our drafting process. Expect to receive the first draft of your project within five to seven working days. Any revisions you require are typically completed within one to two additional working days, ensuring a swift turnaround time for your photography and videography needs.

  • Flexible Payment Structure: Understanding the financial aspects of creative projects, we have a convenient payment structure. A 50% deposit is required upon confirmation of your project, securing your slot and resources. The remaining 50% is due before the release of the final deliverables, providing clarity and ease in financial planning.

  • Complimentary Trial Service: To showcase our expertise and give you a taste of our quality, we offer a complimentary 30-minute trial photoshoot. This no-obligation service allows you to experience firsthand the exceptional quality of GradePixel’s photography and videography services, ensuring you make an informed decision about your project.

  • Our team is excited to work with you to explore the potential of AI-enhanced photography and deliver outstanding results that meet your unique needs and budget constraints.
    A: We recommend that clients thoroughly clean and inspect their products before the shoot, ensuring they are free of dust, fingerprints, and any visible defects. If your products require assembly, please provide clear instructions. For clothing items, we suggest they be pressed or steamed to remove wrinkles. If you have specific styling preferences, please communicate them to our team before the shoot.
    A: Yes, we provide professional image retouching and editing services as part of our product photography offerings. Our skilled editors will ensure your images are polished and optimised for your desired use, whether it’s for e-commerce listings, print materials, or online marketing campaigns.
    A: Yes, GradePixel is equipped to handle large-scale and high-volume product photography projects. Our experienced team and efficient workflows enable us to deliver high-quality images within the agreed-upon deadlines. Please contact us to discuss the details of your project, and we’ll provide a customised quote and timeline.
    A: Upon completion of the project, we’ll deliver your final images electronically via a secure file transfer service. Images are typically provided in high-resolution JPEG or TIFF format, suitable for both print and digital use. If you require additional formats or specific image dimensions, please let us know, and we’ll accommodate your needs. To add on, the number of images per product depends on the package and scope of the project. We’ll work with you to determine the ideal number of images that effectively showcases your product’s features and align with your marketing objectives.
    While GradePixel does not have a cancellation policy, the planning and resources involved in scheduling photography and videography sessions are designed to be fair and accommodating.
    We specialise in a variety of fashion photography services. This includes editorial shoots, lookbook creation, catalogue photography, e-commerce imagery, runway event coverage, and advertising photography. With our professional white background photography services, we can effectively capture the essence of your fashion brand, elevating your collections with visually stunning imagery.
    GradePixel excels in creating appetising and visually appealing food and beverage photography. Our services encompass menu photography, product packaging shots, advertising campaigns, cookbook imagery, editorial content, and social media marketing photography. Our photography services are perfect for showcasing the delectable aspects of your culinary creations or beverage products.
    GradePixel extends its expertise to video production. We offer a wide range of services, including promotional videos, brand storytelling, product demonstrations, fashion films, and food and beverage videos, all tailored to enhance your social media content and marketing campaigns.
    GradePixel is known for its versatility in photographing a wide array of products. Our professional photography services cover electronics, apparel, accessories, cosmetics, home goods, and food items. We understand the unique requirements of each product category and bring out their best features through our expert photography, including lifestyle shots and creative compositions.